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• [UPDATE] Resilient Beginnings Network (RBN) Connection Session
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• Connected Care Accelerator – Booster Webinar #1
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• Connected Care Accelerator – Content Webinar #1
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• Connected Care Accelerator – Share & Learn Webinar #1
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• Connected Care Accelerator – Sip & Share Virtual Event – Part 1
• Connected Care Accelerator – Sip & Share Virtual Event – Part 2
• Connected Care Accelerator – Sip & Share Virtual Event #3
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• Connected Care Accelerator Booster Webinar #1
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• Connected Care Accelerator: Equity Collaborative
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• Contact Us
• Content Virtual Event #4 – Connected Care Accelerator – ILC
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• Food Insecurity Share Out Session
• Healthy Outcomes from Positive Experiences (HOPE) Workshop – February 16, 2022
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• How to Add a Catalyst Badge to LinkedIn Profile
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• Moving Clinics Upstream CBO Panel Discussion
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• Moving Clinics Upstream Session #1
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• No Show Reduction Webinar #1
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• PANEL PARTICIPANTS: A Place to Breathe Discussion
• Passing the Baton: Announcing a Leadership Transition at the Center for Care Innovations
• Petaluma Health Center
• PHASE | About PHASE Full Text
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• PHASE | June 2018 Convening Details & Registration
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• PHASE | Most Impactful Activities To Improve Blood Pressure Control
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  • Activities
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    • PHLN Convening #1
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• Promising Practices in MAT Operations: Patient Identification, Treatment Retention and Urine Toxicology Webinar
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• Resilient Beginnings Network (RBN) Coaches Chat
• Resilient Beginnings Network (RBN) Coaches Chat
• Resilient Beginnings Network (RBN) January 14: Virtual Learning Session 1
• Resilient Beginnings Network (RBN) Share & Learn Webinar
• Resilient Beginnings Network (RBN) Virtual Learning Session 1
• Resilient Beginnings Network (RBN) Virtual Learning Session 10 – September 22, 2022
• Resilient Beginnings Network (RBN) Virtual Learning Session 11
• Resilient Beginnings Network (RBN) Virtual Learning Session 11 – November 17, 2022
• Resilient Beginnings Network (RBN) Virtual Learning Session 2
• Resilient Beginnings Network (RBN) Virtual Learning Session 2
• Resilient Beginnings Network (RBN) Virtual Learning Session 3
• Resilient Beginnings Network (RBN) Virtual Learning Session 3
• Resilient Beginnings Network (RBN) Virtual Learning Session 3
• Resilient Beginnings Network (RBN) Virtual Learning Session 4
• Resilient Beginnings Network (RBN) Virtual Learning Session 4
• Resilient Beginnings Network (RBN) Virtual Learning Session 5
• Resilient Beginnings Network (RBN) Virtual Learning Session 5
• Resilient Beginnings Network (RBN) Virtual Learning Session 7
• Resilient Beginnings Network (RBN) Virtual Learning Session 7 – March 24, 2022
• Resilient Beginnings Network (RBN) Virtual Learning Session 8
• Resilient Beginnings Network (RBN) Virtual Learning Session 8 – May 19, 2022
• Resilient Beginnings Network (RBN) Virtual Learning Session 9 – July 21, 2022
• Resilient Beginnings Network (RBN) Virtual Program Kickoff Session
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• Resilient Beginnings Network (RBN) Year 1 Showcase – November 4, 2021
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• ROOTS Convening #3 Registration
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• Share & Learn Virtual Event #3 (Part 2) – Connected Care Accelerator
• Share & Learn Virtual Event #4 – Connected Care Accelerator
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• Simply the Best: Best Practices for Provider Engagement and Curbing No Shows
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• Sustainable Models of Telehealth Community Portal
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• Sustainable Models of Telehealth in the Safety Net Final Virtual Session
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• Thank you!
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• Transformation Accelerator Support Portal
  • Program Resources
    • Community Health Center, Inc. Site Visit
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• Virtual Care Innovation Network | Applied Project | Content Webinar #1: Defining Your Problem
• Virtual Care Innovation Network | Applied Project | Content Webinar #2: Discover the Current State
• Virtual Care Innovation Network | Applied Project | Content Webinar #3: Generating, Selecting, and Prioritizing Change Ideas
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #1
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #2
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #3
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #4
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #5
• Virtual Care Innovation Network | Clinic Connection | Virtual Convening #6
• Virtual Care Innovation Network | Content Webinar #4
• Virtual Care Innovation Network | Evaluation Process Overview
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• Virtual Care Innovation Network | Share & Learn #2
• Virtual Care Innovation Network | Share & Learn #3
• Virtual Care Innovation Network | Share & Learn #4
• Virtual Learning Session #1
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• Virtual Learning Session #3
• We’re excited to start collaborating!
• Webflow-form
• Webinar: Adjusting the Sails – Refining and Sustaining Your Work
• Webinar: Integrating a Patient-Defined Recovery Perspective into MAT
• Webinar: IsoCare – Creating a Safety Net for COVID-19 Patients in Home Isolation
• Webinar: Launch Party! Design Dash Course on CCI Academy
• Webinar: Partnerships to Support Clinical and Non-Clinical Needs
• Webinar: Promising Practices and MAT Program Changes
• Webinar: Resilient Beginnings Network (RBN) Informational Webinar
• Webinar: Resilient Beginnings Network (RBN) Sneak Peek Webinar
• West County Health Center
• ATSH:BH Data & Reporting
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• ATSH:PC, Wave 2 Learning Session #1
• Community
• Data & Reporting
• Resource Hub
• Cardiovascular Disease Prevention & Treatment Resource Library
• TC3 | March 2020 Virtual Session Details & Registration
• TC3 | Share & Learn Session (May 2020)
• Cardiovascular Disease Prevention & Treatment Resource Library
• PHASE | Onboarding Playbook Landing Page
• PHASE | Share & Learn Session (July 2020)
• PHASE | Share & Learn Session (May 2020)
• PHASE SMBP Community of Practice Landing Page
• Colorado Innovation Community: Program Background
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• Measurement Strategy
• Fireside Chat: Meet Our New President
• Webinar: [PASTE WEBINAR TITLE HERE]
• How-To Guide
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• PHASE & TC3 | March 2021 Final Virtual Convening
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• PHASE Training: Motivating Change Series
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• PHASE | Onboarding – Team Lead Know/Do
• Pre-Work Webinar
• Pre-Work Webinar
• Resources
• The Crew
• Updates & Action Items

Programs

• Addiction Treatment Starts Here: Behavioral Health
• Addiction Treatment Starts Here: Community Partnerships
• Addiction Treatment Starts Here: Primary Care
• Addiction Treatment Starts Here: Primary Care, Wave 2
• Addiction Treatment Starts Here: Primary Care, Wave 3
• Addiction Treatment Starts Here: Primary Care, Wave 4
• Adult Immunization Equity Initiative
• Advancing Behavioral Health Equity in Primary Care
• Amplify Healing Connections
• CALQIC
• Capitation Payment Preparedness Program
• Catalyst
• Colorado Health Innovation Community
• Connected Care Accelerator: Equity Collaborative
• COVID-19 Test-to-Treat Equity Grant
• Delta Center for a Thriving Safety Net
• Moving Clinics Upstream
• Population Health Learning Network
• Practice Transformation Initiative
• Preventing Heart Attacks and Strokes Everyday (PHASE)
• Resilient Beginnings Collaborative
• Resilient Beginnings Network
• Roles Outside Of Traditional Systems
• Safety Net Analytics Program
• Safety Net Innovation Network
• Seeding Innovation
• Spreading Solutions that Work
• Sustainable Models of Telehealth in the Safety Net
• Technology Hub
• Telehealth Improvement Community Fund
• Transformation Accelerator
• Transforming Cardiovascular Care in Our Communities (TC3)
• Treating Addiction in the Primary Care Safety Net
• Virtual Care Innovation Network

Articles

• ‘A Giant Wake Up Call’ — What This Health Center Learned About Online Screening and Booking
• ‘No, I Don’t Have Money. But I Can Have the Same Kind of Health Care as Everyone Deserves’
• “Healing the Whole Person”: Telehealth and Addiction Treatment in Orange County
• “How Might We…” Statements – In Action
• “Just Listen”: Taking on Health Inequities through Patient and Community Engagement
• “Ohana Means Family”: Bringing Telehealth to the Forgotten Residents of Maui
• “Widening the Health Care Lens”: Lessons from CALQIC’s Opening Session on Childhood Trauma and Healing
• “Give the Kids a Voice”: Working on Resilience with Teens and Families at Risk
• 10 Insights on the Future of Health
• 10 Lessons for Innovating in 2016
• 10 Ways to Create Effective Community Partnerships
• 11 Takeaways from Exploring the Intersections of Health and Wellbeing
• 12 Takeaways and Tools for Grounding Innovation
• 12 Tips for Data Visualization
• 14 Ideas to Transform Your Waiting Room
• 20:20 Hindsight on Tablet-Based Solutions
• 2022 Year in Review
• 3 Fundamental Elements of a Data Driven Culture
• 3 Icebreakers That Actually Work
• 3 Reasons Why You Need a Telehealth Coordinator
• 3 Reasons You Should Use Driver Diagrams for Improvement Projects
• 3 Types of Data and Their Uses
• 4 Lessons Learned at TechCrunch Disrupt
• 4 Tips for Engaging Everyone in Improvement Work
• 4 Tips for Generating Continuous Improvement
• 5 Takeaways from Our Columbus Regional Health Innovation Center Visit
• 5 Takeaways from Petaluma Health Center
• 5 Things I Learned at Cambridge Health Alliance
• 5 Ways Innovation Projects Can Fail
• 8 Lessons Learned at Mayo Transform
• 8 Tips for Successfully Implementing Tablets in Health Care
• 8 Ways to Improve Your Success Rate
• 9 Takeaways and Tools from SNIN on Innovation, Community and Social Determinants
• A Case Study in Self-Service Analytics
• A Colorado Pediatric Health Center’s Journey to Patient Portal Success
• A Framework For Analytic Decision Making
• A Jargon Exorcism
• A Perfect Storm of Health Care Inequities
• A Public Health Approach for Population Health Management
• A Roadmap for Practice Transformation
• A Tale of Two Cities: Text Message Reminders Improve Efficiency in Tulare and Santa Cruz Health Centers
• A Virtual Health Coaching Startup for People with Diabetes
• ACE Academy: Culturally Responsive Patient-Centered Care and the Path to Communication Excellence
• ACE Academy: Embedding Communication Skills into Human Resources Processes
• ACE Academy: Launching Your Communication Training Program – And Beyond!
• ACE Academy: Patient-Centered Care Starts with Empathic Communication
• ACE Academy: Tools to Measure Communication Skills
• Acute Care Visit Guide
• Addiction Treatment Starts Here: Behavioral Health Collaborative Kick-off Webinar
• Addiction Treatment Starts Here: Behavioral Health Informational Webinar
• Addiction Treatment Starts Here: Behavioral Health Program Evaluation Summary
• Addiction Treatment Starts Here: Primary Care Collaborative Kickoff Webinar
• Addiction Treatment Starts Here: Primary Care Final Evaluation Report
• Addiction Treatment Starts Here: Primary Care Informational Webinar
• Addiction Treatment Starts Here: Primary Care, Wave 2 Kick-off Webinar
• Addressing Food Insecurity: Concrete Advice From Clinic Leaders
• Addressing Transportation Insecurity: Concrete Advice From Clinic Leaders
• Advanced Statistical Analyses
• Advancing Communication Excellence Initiative: Request for Proposals
• Advice for Tackling the Social Determinants of Health in Your Clinic
• Affinity Clustering – Doing It as a Team
• After Tragedy, Debbie Heals with the Help of Telehealth
• Aligning Higher Performance Through Shared Savings Programs: A Discussion Paper
• Alternative Visits
• Amplify Healing Partnership Hosts Courageous Conversations Conference for Teens
• An Infographic Guide to Piloting New Technology in the Safety Net
• An Overview of an Online Visual Collaboration Board
• Analytic Tools and Trends
• Analytics Capability Assessment
• Analytics Capability Assessment: Action Planning Worksheets
• Analytics in Action: Chapter 5 of Building a Data-Driven Culture
• Analytics Tools and Staffing to Build Capacity
• Are You Making Health Tech or Wealth Tech?
• Asking Forgiveness, Not Permission, at Facebook Innovation Safari
• Asking the Right Questions to Tell a Better Story
• ATSH: Primary Care Learning Collaborative Informational Webinar
• ATSH: Primary Care, Wave 2 Informational Webinar
• Audio and Video Visits Soared During the Pandemic in CCI Telehealth Program: Reports
• Automating Patient Feedback Surveys During COVID-19
• Balancing Data Access with Privacy and Security
• Barriers to Effective Data Governance
• Becoming a Question Artist
• Benefits of Telehealth: A Set of Customizable Patient Education Materials
• Benzodiazepines and Buprenorphine: Safety Driven Medication Management
• Best Practices for Hypertension Control in Your Patients
• Beyond the Clinic Walls: Data Governance for LA Data Exchange
• Beyond the Data: Storytelling for Buy-In and Action
• Beyond the Exam Room: Social Needs that Impact Health
• Beyond the Hospital and Medical Home: Aligning Goals with Community Engagement
• Beyond the Hospital: Addressing Social Determinants and Community Engagement
• Blurring the Lines: Experiencing ILN from the Safety Net Perspective
• Bobbi’s Story: Telehealth is a ‘Blessing’ for Grandson with Cerebral Palsy
• Breaking a Cycle of Poverty and Illness
• Bringing Behavioral Health Into the Virtual Care Team
• Bringing Joy Back to Practice
• Bringing the Clinic to the Patient: Health Tech Navigators Link Unhoused Patients With Online Therapists in LA County
• Bringing the Human Touch to Tech Helps Patients Navigate Virtual Care
• Broadening Our Definition of Health
• Building a Culture of Innovation through Leadership
• Building a Data-Driven Culture for Population Health Management
• Building a Data-Driven Culture to Sustain Clinical Improvements
• Building a Data-Driven Culture: A Video Learning Series
• Building an Online Superhighway for Medical Supplies in Austin During COVID-19
• Building Community Partnerships: Bridging the Gap Between Emergency Medicine and Primary Care in Treating Opioid Use Disorders
• Business Model Canvas: A Brainstorming Tool
• Campaign for a Healthier Bell Gardens
• Can Payment Reform Move Healthcare Outside the Clinic?
• Cardiovascular Disease Prevention & Treatment Resource Library
• Caring for Cardiovascular Patients Against the Backdrop of COVID-19 and Systemic Racism
• Case Studies in Data Governance
• Case Studies: Safety Net Analytics Program
• Case Study: Preventing Unnecessary ER Visits With Real-Time Tracking
• Case Study: San Mateo Medical Center Finds Digital Fix for Tracking Competency Compliance
• Case Study: A Clinic and a School District Team Up to Help Kids
• Case Study: A Rural Clinic Pilots Online Appointment Bookings
• Case Study: A Transportation Solution for Rural Communities
• Case Study: Addressing Patients’ Social Needs with OneDegree, an Online Social Service Referral Platform
• Case Study: All Hands on Deck for MyWellness Patient Portal
• Case Study: Boosting Productivity with Medical Scribes
• Case Study: Boosting Teamwork Around Social Needs Screening at Asian Health Services
• Case Study: Building a Collaboration with West County Health Centers to Address School Absenteeism
• Case Study: Building an Electronic Bridge between Hospital and PCMH Care Teams
• Case Study: Care Neighborhood
• Case Study: Care Team Integration
• Case Study: Caring for the Caregivers
• Case Study: Connecting Patients with Transportation Services in Contra Costa County
• Case Study: Creating an Online Tool for Specialty Referrals
• Case Study: Cultivating Community Partnerships to Address Patient Employment Needs
• Case Study: Cultivating Workplace Happiness
• Case Study: Delivering Better Patient Care with Virtual Reality
• Case Study: Designing for a Trauma-Informed Cascading Mentorship Framework
• Case Study: Developing a Whole-Person Case Management Program for People Exiting the Criminal Justice System
• Case Study: Developing Patient-Friendly Behavioral Health Services
• Case Study: Digitizing Clinical Peer Reviews
• Case Study: Digitizing Social Service Navigation & Closing the Referral Loop
• Case Study: E-Learning for Care Coordinators
• Case Study: Emergency Room or Health Center?
• Case Study: Enhancing the Prenatal Care Experience
• Case Study: Expanding Access to Healthy Food at LifeLong Medical Care
• Case Study: Getting Back to Health
• Case Study: Giving Patients Online Access to Medical Records with OpenNotes
• Case Study: Group Visits Improve Diabetes Self-Management
• Case Study: Group Visits Increase Awareness of Advance Care Planning
• Case Study: Health Information Exchange to Improve Care in Medically-Underserved Rural Areas
• Case Study: How School Success Builds Healthy Communities
• Case Study: Incorporating Community Partners Into an Integrated Social and Behavioral Health Model to Address Food Insecurity and Housing
• Case Study: LA Health Department Party Prizes Boost Patient Wellness Portal Enrollment
• Case Study: Medical Scribes Improve Provider Satisfaction in Rural California
• Case Study: Optimizing Patient Appointment Access
• Case Study: Outpatient Pharmacy Integration
• Case Study: Petaluma Health Center Explores a Scribe App to Make Creating Patient Notes More Effective — and Less Painful
• Case Study: Real-Time Data Collection and Digital Screening
• Case Study: Responding to Homelessness Using Geo-Mapping
• Case Study: Saving Time and Money with Digital Tablets at Neighborhood Healthcare
• Case Study: Screening Youth for Food Insecurity at Northeast Valley Health Corporation
• Case Study: Sharing and Celebrating HEDIS Bright Spots at Community Health Center Network
• Case Study: Standardizing Developmental Screening & Management for Pediatric Patients
• Case Study: Texting for Health at Monterey County Clinics
• Case Study: Tickit to Timely Patient Feedback
• Case Study: Unassuming Scanner Makes Big Difference in Monterey County Clinics’ Workflow
• Case Study: Using a Cutting-Edge Data Analytics Platform to Improve HEDIS Measures
• Catalyst 2013: Final Evaluation Report
• Catalyst 2013: Request for Applications
• Catalyst 2014: Request for Proposals
• Catalyst 2015: Request for Proposals
• Catalyst 2018 Program Kickoff Webinar
• Catalyst 2018: Request for Applications Informational Webinar
• Catalyst 2019 Informational Webinar
• Catalyst Method: “How Might We…” Statements
• Catalyst Method: 2×2 Matrix
• Catalyst Method: 3-Part Observations
• Catalyst Method: Affinity Clustering
• Catalyst Method: Analogous Examples
• Catalyst Method: Analyze Qualitative Data
• Catalyst Method: Brainstorming Creative Ideas
• Catalyst Method: Business Model Canvas
• Catalyst Method: Collaborative Cycle
• Catalyst Method: Concept Sheets
• Catalyst Method: Design Research 101
• Catalyst Method: Dimension Your Project
• Catalyst Method: Draw Your Experience
• Catalyst Method: Elevator Pitch
• Catalyst Method: Empathy Mapping
• Catalyst Method: Facilitating Co-Design Sessions
• Catalyst Method: Facilitating Reflective Discussion
• Catalyst Method: Insights Hierarchy Framework
• Catalyst Method: Journey Mapping
• Catalyst Method: Observation
• Catalyst Method: Organize Project Data
• Catalyst Method: Paper Models
• Catalyst Method: Personas
• Catalyst Method: Pitch Deck
• Catalyst Method: Postcard from the Field
• Catalyst Method: Problem Statement Matrix
• Catalyst Method: Rapid Experiments
• Catalyst Method: Service Prototypes
• Catalyst Method: Show & Tell Interviewing
• Catalyst Method: Solution Maps
• Catalyst Method: Storyboards
• Catalyst Method: User Feedback with Prototypes
• Catalyst Method: Value Curve
• Catalyst Method: Valuing Solutions
• Catalyst Principle: Dimension & Diagram
• Catalyst Principle: Imagine & Model
• Catalyst Principle: Pitch & Commit
• Catalyst Principle: Question & Reframe
• Catalyst Principle: See & Experience
• Catalyst Principle: Test & Shape
• Catalyst: New Jersey Request for Applications
• Catalysts Learning Exchange: Ongoing Design Partnership with Patients
• CCI and Partners Develop Effective New Tool for Primary Care Clinics Rolling Out Medications for Addiction Treatment
• CCI Helps Launch Delta Center for a Thriving Safety Net
• CCI Innovation Group Explores Everytable Partnerships To Feed Patients in Need
• CCI Innovation Safari Explores Transforming Culture at Intuit
• CCI Teaching Moments: A Lightbulb Went On
• CCI Teaching Moments: Discovering Listening
• CCI Teaching Moments: Obstacles on the Road
• CCI Teaching Moments: Unraveling Privilege
• CCI’s Little Instruction Book
• CCI’s New Name and Expanded Focus
• Celebrating Everyday Innovation
• Central Washington Health Center Seeks to Improve Telehealth Access for Patients in Supportive Housing
• Centralizing Administrative Support for Small Provider Practices
• Challenge Accepted: Tools to Adopt Seven Unique Innovations
• Cholesterol Reduction Guidelines Update 2016
• Choosing a Problem
• Clinic Spotlights: Growing and Expanding MAT Programs
• Clinical Review of PHASE Protocol 2015
• Closing the Loop on Referrals
• Co-Design for Better Care: April 2015
• Co-Design for Better Care: Kickoff
• Co-Design for Better Care: Orientation Next Steps
• Co-Design for Better Care: Request for Proposals
• Co-Designing for Better Care: Shadowing
• Co-Visits at Serve the People Community Health Center
• Coaching for Impressive Care
• Collaborative Spaces, Control-Freak Leaders, and When You’re Done Prototyping
• Colorado Clinic Throws Open Digital Front Door
• Colorado Clinic Turns to Tech to Try to Prevent Unnecessary ER Visits
• Colorado Mental Health Clinic Engages Youth With An Interactive Well-Being Platform
• Communicating and Making the Case for Change
• Community Partnerships Kickoff Webinar
• Community-Oriented, with Aromatic Hints of Risk-Taking: An Innovation Safari to Old World Winery
• Compost Queen
• Confused About Your Analytics Capability? We Have a Tool for That
• Connected Parents, Connected Kids: Moving from ACEs Scores to Building Family Resilience
• Contingency Management Treatments for Stimulant and Other Substance Use Disorders: What They Are and How They Work
• Counseling Patients With ACEs Using a Strengths-Based Approach? Dr. Bob Sege Has Your Back
• CP3 Population Health Toolkit
• Creating a Roadmap for Vaccine Equity: How San Francisco’s South of Market Health Center Eased Disparities During the Pandemic
• Creating a Safety Net for COVID-19 Patients in Home Isolation
• Creating Effective Improvement Teams
• Cultivate Fund: Request for Proposals
• Dashboard Design Features
• Dashboards in Action
• Data Governance for High Functioning Health Centers
• Data Governance Handbook: Implementing Data Management Practices in Health Centers
• Data Services—The Baldrige Way
• Data Stewardship and Data Governance
• Data Stewardship and the Role of the Data Steward
• Data Strategy Worksheet
• Decision Matrix: Visualize Your Team’s Preferences
• Demystifying Data Governance
• Denver Mental Health Clinic Pilots New Program for Clients with Depression
• Design Thinking for Data Visualization
• Design Thinking Warm Up
• Designing for Reality, a Primer at the Opower Safari
• Designing Innovation Space at Your Organization
• Developing Messaging Content and Logic
• Diversity, Equity, and Inclusion
• Drinking from a Fire Hydrant: Data Analytics in the Safety Net
• Driver Diagram: Delivering High-Quality Video Visits
• Driver Diagrams: Virtual Care Innovation
• Driving Change through Your Organization’s Social Systems
• Dropping the Right Balls
• During COVID-19, Interfaith Nonprofit Works Overtime To Ensure Families Don’t End Up on the Street
• During the Pandemic, SLO Community Collaborative Gets Creative in Educating Youth About Relationships
• Editing Video for Storytelling
• Effective Communication Strategies for Strengthening Patient-Clinician Relationships
• Elevator Pitch
• Empanelment Series
• Empathic Communication in Phone and Video Visits
• Empathic Inquiry in Clinic Settings
• Engaging Clients in Powerful Ways: WEAVE
• Engaging Patients to Improve Care: Request for Proposals
• Engaging Your Team: Chapter 3 of Building a Data-Driven Culture
• Ensuring Virtual Care for All: Health Center’s Portland Pilot Focuses on BIPOC Patients
• Ethnographic Interview Stimulus
• Ethnographic Interviewing – Discussion Guidelines
• Ethnographic Interviewing – Etiquette
• Expanding Access through Team Care: Demand and Capacity in the Schedule
• Expanding Access through Team Care: Innovation, Variation, and Change
• Expanding Access through Team Care: More on Managing Capacity & Demand
• Expanding Access through Team Care: No-Show Reduction
• Expanding Access through Team Care: Optimizing Communication Management
• Expanding Access through Team Care: Task Delegation and Standing Orders
• Expanding Access through Team Care: Year in Review
• Exploring Sustainability Models: Business-Driven Funding
• Exploring Sustainability Models: Donor-Driven Funding
• Exploring Video Collaboration in the Clinic
• Facilitating Care Integration Toolkit
• Facilitating Care Integration Webinar: A Hospital System-Based Approach to Community Integration
• Facilitating Care Integration Webinar: Advances in Improving Social and Medical Care Integration
• Facilitating Care Integration Webinar: Easing Hospital Transitions
• Facilitating Care Integration Webinar: Evidence-Based Approach to Care Transitions
• Facilitating Care Integration Webinar: Facilitating Access for the Underserved
• Facilitating Care Integration Webinar: Facilitating Care Integration in Community Health Centers
• Facilitating Care Integration Webinar: Health Coaching
• Facilitating Care Integration Webinar: Integrating Hepatitis C Treatment into Primary Care
• Facilitating Care Integration Webinar: Integrating Pharmacy Care and Primary Care
• Facilitating Care Integration Webinar: Mapping Social and Community Data with HealthLandscape
• Facilitating Care Integration Webinar: Pediatric Behavioral Health
• Facilitating Care Integration Webinar: Specialty eReferrals
• Facilitating Care Integration Webinar: Team-Based Care for Hypertension in the Age of Healthcare Reform
• Facilitating Care Integration: Assess Your Practice
• Facilitating Care Integration: Integrating Digital Retinopathy Screenings into Primary Care
• Failure Fuels Perfection
• Feedback Capture Grid
• Feeling Heard: Setting a ‘New Agenda’ for Patient-Clinician Relationships
• Final Evaluation Report for Expanding Access through Team Care Program
• Finally: A Digital Fix to Filling Out Forms
• Financial Measures for Care Teams
• Five Ways to Jump Start Collaborative Problem Solving
• Flying and the Patient Experience
• Food Insecurity in the Time of COVID-19: A California Primer
• Food Insecurity: Hidden Hunger in Los Angeles
• For Del Norte Addiction Treatment Coalition Partnerships Prove Key
• From the Gardens to the Gallery: Recaps of SNIN Innovation Safaris
• From Wildfires to Childhood Trauma, a Resilience Collaborative Transformed the Way Clinics Face the Unthinkable
• Get to Know Wes Gabrillo — He Loves to Laugh
• Getting Out to Get Smarter
• Growing Deep Roots in Kalihi Valley
• Harnessing the Power of Patients as Partners
• Health Care Heroes of the California Wildfires
• Health Care Is Not an Insurance Product
• Health Home Innovation Fund
• Healthy Black Families Collaborative Persists in the Face of Relentless Adversity
• Hierarchy of Needs
• How ‘EQ Check-Ins’ Can Bring Empathy and Presence to Any Meeting
• How a Team Approach to Chronic Disease Can Empower Patients with Diabetes
• How Axis Community Health Improved Patient Care by Tracking Behavioral Health Data and Quality Outcomes
• How Do We Eliminate Health Inequities for Black Mothers?
• How Do We Go from Innovating to Being Innovative?
• How Do We Protect Health Care for the Most Vulnerable?
• How Do You Measure Workplace Culture?
• How Far Are You Willing to Go?
• How Might We Statements: Reframing Your Problem
• How My Pregnancy Helped Me Better Appreciate Improvement Work
• How Phone Visits Helped This Patient Maintain His Health — And Dignity
• How San Mateo Medical Center Harnessed All Care Team Members to Streamline Telemedicine Workflows
• How Telephone Visits Improve Care at Riverside
• How the Innovation Hubs Got Started
• How The Los Angeles LGBT Center Championed Population Health to Maximize Colorectal Cancer Screening
• How to Connect with People and Hear their Authentic Stories
• How to Create a Unique Experience for Clients to Share Their Stories
• How to Cultivate an Innovation Ecosystem
• How To Get Started With Data Governance
• How to Measure Patient Experience and Satisfaction with Telehealth
• How to Pay for It: MAT in Community Health Centers
• How to Run a Successful Design Sprint
• How to Spread the Best Solutions
• How We Learn: Aspiration, Self-Awareness, Curiosity, and Vulnerability
• How White Memorial Community Health Center Improved Video Visit Infrastructure and Assessed Patient Satisfaction with Telemedicine
• Human Factors in Breakthrough Innovation
• Hypertension Control Change Package
• Hypertension Control: 2016 Clinical Update
• Hypertension Control: 2017 Clinical Update
• I Like I Wish: A Tool to Encourage Open Feedback
• Implementation and Evaluation Toolkit for Piloting Innovations in the Safety Net
• Improvement Tools for Trauma-and Resilience-Informed Pediatric Care
• In Our “New” Normal: Team-Building Activities for Authentic Connection
• In the East Bay, Community Health Worker Outreach Goes Virtual
• Influential Leadership: Gaining Support for Improvement Projects with an Influence Plan
• Infographic: Increasing Access to MAT in Primary Care for Patients with Opioid Use Disorder
• Infographic: Piloting TickiT for Patient Experience Surveys
• Infographic: Reducing No-Shows with 22otters
• Infographic: The Case for Care Delivery Transformation
• Infographic: Waiting-Room Concierge
• Innovation Catalyst 2015-2016 Program Evaluation
• Innovation Catalysts: Six Months of Amazingness
• Innovation Center for the Safety Net: Request for Proposals
• Innovation Challenge: Cellular Glucose Monitoring
• Innovation Challenge: Engaging Patients with dScout
• Innovation Challenge: Health Coverage Enrollment Program
• Innovation Challenge: Organizing Around Transition Points
• Innovation Challenge: ProACT Email Notification System
• Innovation Challenge: Remote House Calls
• Innovation Challenge: Telephone Urgent Care Visits
• Innovation Hubs Final Evaluation
• Innovation in Community Health Centers: Key Learnings from the Innovation Challenge Pilot
• Innovation Is a Maze—on Fire
• Innovation Lab Welcome Meeting
• Innovation Spotlight: A Social Enterprise Making Our World a Cleaner Place
• Innovation Spotlight: Adverse Childhood Experiences Screening
• Innovation Spotlight: Breathing Easier with Smart Inhalers
• Innovation Spotlight: Capturing Patient Stories
• Innovation Spotlight: Chronic Pain Group Visits
• Innovation Spotlight: Circle of Care
• Innovation Spotlight: Email Notifications for Care Managers
• Innovation Spotlight: Establishing a Congestive Heart Failure Clinic in San Joaquin County
• Innovation Spotlight: Extending the Hypertension Care Team Beyond the Clinic
• Innovation Spotlight: Flip Visits
• Innovation Spotlight: Food Is Medicine
• Innovation Spotlight: Hitch Health
• Innovation Spotlight: Lumiata’s Predictive Analytics Platform
• Innovation Spotlight: Medical Scribes in the Safety Net
• Innovation Spotlight: Next Level Gardens
• Innovation Spotlight: Omada Health
• Innovation Spotlight: Personalized Employee Wellness
• Innovation Spotlight: Preventing Heart Attacks and Strokes in Downtown Oakland
• Innovation Spotlight: Pulse One Minute Survey
• Innovation Spotlight: Recuperative Care Housing
• Innovation Spotlight: RubiconMD Curbside Consults
• Innovation Spotlight: Safe Opioid Prescribing for Chronic Pain
• Innovation Spotlight: School-Clinic Collaboration
• Innovation Spotlight: Standby Appointments
• Innovation Spotlight: Street Medicine
• Innovation Spotlight: Transitions Clinic Network
• Innovation Spotlight: Urban Voices Project
• Innovation Spotlight: Using 22otters for Colonoscopy Prep
• Innovation Spotlight: Using Social Determinants Data
• Innovation Spotlight: Virtual Dental Home
• Innovation Spotlight: Virtual Telephone Visits
• Innovation Spotlight: Visit Summary, An Always Event
• Innovation Spotlight: Waiting Room Concierge
• Innovation Spotlight: What are Medications for Addiction Treatment (MAT) for Opioid Use Disorder?
• Innovation Stories: Building A Career Ladder With Patient Navigators
• Innovator Highlight: A Telemedicine Approach To Increasing Diabetic Retinopathy Screening
• Innovator Highlight: Addressing an Oral Health Provider Shortage Via Colocation and Training Models
• Innovator Highlight: Connecting Hospital Visits to the Neighborhood Health Care System
• Innovator Highlight: Facilitating Access for the Underserved in San Diego
• Innovator Highlight: Hospitalists and Primary Care Providers Working Together
• Innovator Highlight: Increasing Diabetic Retinopathy Screening by Training Primary Care Providers
• Innovator Highlight: Integration of Pharmacy Teams into Primary Care
• Innovator Highlight: San Francisco General Hospital’s eReferral System
• Integrating Primary Care and Diagnostic Imaging
• Integrating Primary Care and Hospital Care
• Integrating Primary Care and Oral Health
• Integrating Primary Care and Pharmacy Care
• Integrating Primary Care and Specialty Care
• Introducing Our Upcoming Trauma-Informed Care Program Opportunities
• Introducing Raven
• Introduction to Data Strategy Worksheet
• Introduction to the Analytics Capability Assessment
• Invitation to Participate: Treating Addiction in the Primary Care Safety Net
• It Starts and Ends with People
• Joining California in Curbing the Opioid Epidemic
• Journey Mapping – In Action
• Key Steps and Strategies for Using Data to Improve Care
• Keys to Flipping Telehealth Appointments From Phone Calls to Video Visits
• Kheir Clinic’s Road to Wellness: Dealing With Patient Transportation Needs
• LA Clinics Pivot on Transportation During The COVID-19 Crisis
• LA Clinics Respond to Food Insecurity During COVID-19
• LA Health Center Leverages Telehealth to Boost Low-Income Patients’ Diabetes Control
• Landscape and Business Case for Analytics
• Launch and Learn Fast
• Leading Change Without Being Offensive
• Learner-Centered Design Methods
• Learning Through First-Hand Experiences
• Learning to Slow Down in Order to Go Fast
• Learning to Talk-Story
• Lessons from Cherokee Health Systems: A Truly Integrated, and Inspiring, Model of Care
• Lessons from Two Initiatives to Introduce ACEs screening into Pediatric Practices
• Leveraging Data for Care Management
• Leveraging Data for Value Based Care
• Leveraging Design Tools to Uncover Insights: Community Action Partnership San Luis Obispo
• LifeLong Medical Care: Preparing for the Worst-Case Scenario
• Links We Like
• Listen: “Press 1 to Adopt a New Phone System” – Health Center Ventures Beyond the Hardware
• Listen: An Inclusive Environment for Everyone to Belong and Thrive
• Listen: Care Coordinators Are Key to Connecting Patients Remotely
• Listen: Collaboration Is Innovation – Revamping The Patient Portal
• Listen: Do You Want to Be a Catalyst?
• Listen: Finding HOPE
• Listen: Health Tech Navigators – A Boon to Greater Community Access, Trust and Engagement
• Listen: Helping People Live the Healthiest Lives Possible
• Listen: How COVID-19 Changed Hypertension Care
• Listen: Integrating What’s Real in the Community
• Listen: Rallying Behind a New EHR to Boost Patient-Focused Care
• Listen: Readiness, Response, Recovery, and Renewal
• LISTEN: Veenu Aulakh on Politico’s Pulse Check Podcast
• Looking for CCI Grants?
• Los Angeles LGBT Center Takes Pride in New Pantry for Food Insecure Patients
• Low-Tech Solution to High Blood Pressure Problems
• Make More Compelling Presentations to Create Support for Your Ideas
• Man on a Mission: Dan Kurywchak on How to Avoid 12 Common Pitfalls in Telemedicine
• Managing Data as a Strategic Asset – SNAP-LA Meeting
• Managing Data to Drive Action – SNAP-LA Meeting
• Map Your Workflows to Improve Care
• MAT Chat with ATSH Coach Katie Bell
• MAT Chat with Bay Area Community Health
• MAT Chat with Golden Valley Health Centers
• MAT Chat with KCS Health Center
• MAT Chat with Kheir Clinic: “Building Relationships Is Key”
• MAT Chat with Neighborhood Healthcare
• MAT Chat with Northern Inyo Healthcare District
• MAT Chat with Olive View-UCLA Medical Center
• MAT Chat with Santa Cruz County Health Services Agency
• MAT Chat with Valley Health Associates
• Measuring Cost of Care
• Medical Scribes: Duties and Workflow 2017
• Medical Scribes: HR and Scribes 2017
• Medical Scribes: HR and Scribes Continued 2017
• Medical Scribes: Mid-Project Check-In 2017
• Medical Scribes: Provider-Scribe Connection 2017
• Medical Scribes: Start-Up Basics 2017
• Medication Adherence in the Safety Net: Where Simple Innovations Make Big Impact
• Medications for Addiction Treatment (MAT) Management During COVID-19: 6 Takeaways
• Melissa’s Story: Telehealth Is Knowing Care Is Just a Call Away
• Message from Our New Executive Director
• Moving Clinics Upstream Kickoff Webinar
• Moving Toward Value-Based Care: Lessons Learned from CP3
• Moving Toward Value-Based Care: Payment Redesign Insights and Reflections
• Navigating Power Dynamics in Co-Design: East Oakland Youth Development Center
• Networking for Community Health
• New Jersey Innovation Catalyst Initiative 2015
• Non-Emergency Medical Transportation (NEMT): Technology Solutions Landscape
• Notes on Data and Value from Healthcare Analytics Summit
• Obtaining Consent and Ensuring Privacy
• On Remote Patient Monitoring — Roses, Buds, and Thorns
• One Wide-Ranging Health Center Brings Teleheath to Three Western States
• OpenNotes Success at University of Rochester Medical Center
• Optimizing the Flow of Information and Work for Social Needs
• Overview of Catalyst Principles
• Part Five: Maximizing and Sustaining Empanelment
• Part Four: Adjusting Panel Sizes
• Part One: Establishing Patient-Provider Relationships
• Part Three: The Four-Cut Method
• Part Two: Calculating Supply and Demand
• Patient Engagement Series: Advisory Councils Share Their First-Hand Experiences
• Patient Engagement Series: Diversity and Language
• Patient Engagement Series: Innovative Models of Patient Engagement
• Patient Engagement Series: Starting Patient Advisory Councils from Scratch
• Patient Engagement Series: Using Patient Voices to Improve Your Organization
• Patient Perspective
• Patient Portal at Western Sierra Medical Clinic
• Patient Portal: Data Visualization 2017
• Patient Portal: Enrollment and Password Reset 2017
• Patient Portal: Increasing User Engagement 2015
• Patient Portal: Minor Access and Issues 2015
• Patient Portal: Options for Successful Training 2017
• Patient Portal: Program Outcomes Celebration 2016
• Patient Portal: Spanish Language Options 2017
• Patient Portal: Workflows 2017
• Patient Segmentation for Better Care
• Patient Waitlist Call Script
• Patient Waitlist Data Collection Log
• Peer Circle Reflections: How to Best Support Teens in Creating Healthy Relationships
• Peer Sharing: Promising Best Practices for Video Visits
• Petaluma Health Center: Mammography Innovation Project
• PHASE 2020 Kickoff Webinar
• PHASE Convening: Achieving Excellence in Blood Pressure Control
• PHASE Convening: Celebrating Achievements, Looking Forward
• PHASE Convening: Engaging Patients as Active Partners
• PHASE Convening: Sharing Ideas to Accelerate Progress
• PHASE Convening: Toward Equity in Hypertension Care
• PHASE Learning Community Webinars
• PHASE on a Page
• PHASE Peer Learning Site Visits
• PHASE Webinar: Readiness for PHASE Implementation
• PHASE/TC3 Central Valley Peer Learning Site Visits
• Pitch Perfect: How to Rally Your Team Around an Idea in 7 Steps
• Population Care During COVID-19: Caring for Patients with Chronic Conditions
• Population Care During COVID-19: Pulling the Brake on a Moving Train
• Population Health Learning Network Informational Webinar
• Population Health Learning Network Kickoff Webinar
• Population Health Learning Network Toolkit
• Practicing Centering and Emergent Strategy During Trying Times
• Practicing Virtual Care During a Pandemic
• Pre-Visit Planning: Using Data and Optimizing Care Team Roles
• Precise Registries for Population Health Management
• Prioritizing Data Services Projects
• Process Map
• Prototyping is Rooted in the Fundamental
• Qualitative vs. Quantitative Data
• Racial Inequities in Health Care: What Is Holding Us Back?
• RBC Convening: Developing Trauma-Informed Work Culture & Assessing for Trauma
• RBC Convening: Learning From Others About Trauma Screening and Referrals
• RBC Convening: Sustaining & Spreading Trauma-Informed Care
• Reflecting on SNIN and the Resilience to Move Forward
• Reflecting on Your Innovation Journey
• Reflections from a Decade of Listening
• Reflections on Eating as a Health Professional: Lessons Learned from My Care in an Eating Disorder Clinic
• Reframing ACEs Screening and Response: CALQIC Completes Its Journey Toward a Relationship-Based Approach to Healing Trauma and Stress
• Reimagined Care Challenge 2016
• Reimagined Care Challenge 2016: Request for Interest
• Remote Patient Monitoring & Wireless Tech Pair Up To Help Manage Chronic Conditions
• Remote Patient Monitoring Shows Potential to Heal Health Care Disparities
• Removing Barriers to Health Care: Denver Health Boosts Telehealth Visits By Hiring Patient Navigators and “Trans-Creating” in Multiple Languages
• Report: Texting for Better Care
• Resilient Beginnings Collaborative Informational Webinar
• Resilient Beginnings Collaborative Program Overview & Kickoff
• Resources for Complex Care: Team Tools
• Respite Care Services for Homeless Patients
• Returning to our ROOTS: The Role of Clinics in Addressing the Social Determinants of Health
• Right-Sizing Data Governance
• Roles in a Data Driven Organization
• Roles in a Data Literate Organization
• Rolling Exams: Workstations on Wheels Make Hybrid Consultations Easy
• ROOTS Convening: A Deep Dive into Partnerships and Change Management
• ROOTS Convening: Addressing Social Needs from the Perspective of Health Centers
• ROOTS Program Early Lessons Learned
• ROOTS Program Informational Webinar
• ROOTS Program Kickoff
• Round Mountain Teen Center
• Rural Colorado Hospital Embraces Texting and Telehealth During Pandemic
• Rural Partnership For Indigenous Youth Works to Prevent Intimate Partner Violence
• Safety Net Analytics Program 2014: Request for Applications
• Safety Net Analytics: A Journey to Self-Service Analytics 2015
• Safety Net Analytics: Dashboard Design Elements 2015
• Safety Net Analytics: Determining Cost-Benefit 2015
• Safety Net Analytics: Developing an Analytics Strategy 2015
• Safety Net Analytics: Financial Measures for Care Teams 2015
• Safety Net Analytics: Identifying ROI and Building Your Analytics Project Charter 2015
• Safety Net Analytics: Patient Segmentation for Care Coordination 2015
• Safety Net Analytics: Trends, Tools and Technology 2015
• Safety Net Analytics: Volume to Value 2015
• Sample Video Asset
• Santa Cruz Coalition on Healthy Relationships Combats Stigma Against Teens of Color With Youth-Led Fun
• Seattle Clinic Known for its Radical Roots Continues to Empower its Patients
• Selecting a Dashboard Tool
• Selecting a Vendor
• Self Measured Blood Pressure Monitoring: Voices from the Field
• Series Intro
• Set Your Strategy: Chapter 2 of Building a Data-Driven Culture
• Setting the Stage for Innovation
• SF Health Network Reaches Out to High-Risk Patients to Protect Them from COVID-19
• Share Our Selves: Integrating Medication Into Patient Care
• Shifting Perspectives: From ‘Tackling Social Determinants of Health’ to ‘Tackling Institutionalized Racism’
• Six Tips for Building a Data Driven Culture
• Skill-Building Workshop: Engaging in a Self-Measured Blood Pressure Monitoring Program
• Skill-Building Workshop: Motivational Interviewing for Medication Adherence
• Skill-Building Workshop: Using Performance Data to Light a (Respectful, Collaborative) Fire for Change
• Skillshare: A Fun Way to Assess the Skills of Your Team
• Slowing Down to Plant Seeds
• Smartphones for Everyone
• Spreading Innovations 2014: Request for Proposals
• Spreading Innovations 2015: Request for Proposals
• Spreading Innovations in the Safety Net: Opportunities and Barriers
• Spreading Solutions That Work 2018 Informational Webinar
• Spreading Solutions That Work 2018 Program Kickoff Webinar
• Staffing Your Data Services Department
• Stakeholder Map
• Steps for Building a Data Services Department
• Stop Dreaming, Start Doing. Join CCI Academy Today!
• Storystorming – Brainstorming Using Storyboards
• Strategy and Tactics Align for Impressive Hypertension Control: Livingston Health Center’s Self-Measured Blood Pressure Program
• Strengthening Clinics through Aligned Leadership
• Strengthening Clinics Through Aligned Leadership: Request for Proposals
• Strengthening Partnerships to Improve Community Health
• Support for Strengthening Clinics through Aligned Leadership
• Sustainable Models of Telehealth in the Safety Net In-Person Workshop
• Sustainable Models of Telehealth in the Safety Net: Fall 2017 In-Person Workshop
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• Webinar: Promising Practices, Lessons Learned – Results from ATSH:PC Wave 1 Capability Assessment and Program Measures
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• Webinar: The Many Ways Safety Net Clinics Finance Social Programs
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